Frequently Asked Questions

Do you ship overseas?

Yes, Piacentino delivers worldwide. We currently ship to over 65 countries across Europe and beyond. Shipping costs are calculated at checkout.
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How long will it take to receive my order?

All orders are prepared with care and dispatched within 24-48 hours.
Estimated delivery is 5–7 business days depending on your location.
We ship to all eligible countries (with rare exceptions for remote areas).
You will receive detailed delivery information during checkout and in your confirmation email.

Do you ship to my country?

Countries we cannot ship to are excluded at checkout. If you are able to complete your purchase, we can deliver to your address.

What is your return policy?

You may return any item within 14 days of delivery, no questions asked.
We do not charge return or handling fees—simply cover the return shipping label.
For full details, please see our Refund page.

Any other questions?

Our team is here for you. Please reach out through our Contact Page and we will be delighted to assist you.